frequently asked questions

The time taken to get your account opened entirely depends on the structure of the company and complexity of the case. For Private individuals, we tend to be able get your account live the same day, occasionally within a couple of hours, for regular SMEs it’ll typically be 1-2 days, for larger more complex structures it’ll be 3-5 days.

At Ocean Capital Exchange, your funds’ security is our top priority. The partners we employ to manage and transact your funds are fully licensed and regulated, using advanced encryption technologies and holding your funds in segregated accounts. Their non-negotiable client safeguarded accounts, continuous monitoring for suspicious activities, and commitment to transparency ensure your money is protected. If you have any questions, our support team is always available to assist you.

For you, none.

Jointly with our partner provider, we’ll buy different currencies at institutional exchange rates, we then have the flexibility to provide exchange rates to our clients at better rates than they’re currently receiving from their bank or existing FX provider, we profit from the difference between where we bought and where we sold, no fees.

For Private clients, speak to a dealer who can advise on minimum transaction volumes, there is no maximum.

For Businesses, we tend to show savings on volumes of more than £250,000 per year, but can help with smaller volumes for growing businesses, again, no maximum.

Yes, you can lock in a rate now for a date in the future. This is called a forward contract. You will sometimes need to pay an initial deposit and then the balance will be due by the end of the contract. Speak to your dealer for more information.

Absolutely, speak with an account manager to arrange a comprehensive demonstration of the platform, call today on +44 207 183 2026 or email [email protected]

The process is simple:

  • Complete either and private client or corporate client application and open an account
  • Once opened, book a trade either online, over the phone or via email with your dealer
  • Receive a transaction receipt (invoice), pay that invoice in the currency you’re selling
  • Instruct a payment to your beneficiary (Supplier, associated company or back to your own account)
  • Funds will be automatically converted once received and released ASAP, occasionally within seconds, to your chose payee. When they’re received will be dependent on the currency and time zone of the beneficiary, speak to your dealer for more information.

Invoice finance allows businesses to borrow against their outstanding invoices, improving cash flow and providing immediate access to funds.

Typically, you can access funds within 24 to 48 hours after submitting your invoices.

Trade finance provides funding to cover the costs of international and domestic trade, including purchasing inventory and managing supply chain costs.

Yes, trade finance supports both import and export activities, facilitating smooth and efficient trade operations.

 Commercial loans can be used for various business needs, including expansion, working capital, equipment purchases, corporation tax and VAT bills, property acquisition and more.

Approval times vary, but with our extensive network of lenders, you can expect a decision within a few days to a couple of weeks.

The minimum business loan value we’re able to facilitate is £20,000

Asset finance enables businesses to acquire or refinance assets such as equipment, machinery, and vehicles without using up working capital.

Yes, asset finance options are available for both new and used equipment, providing flexibility to meet your business needs.

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Regulatory Information

Ocean Capital Exchange Ltd is a company registered in England and Wales (registered no. 10659900). Registered office: 8 Twisleton Court Priory Hill, Dartford DA1 2EN. Ocean Capital Exchange Foreign Exchange and Payment services are provided by 4 partners. Ocean Capital Exchange Ltd’s Payment and Foreign Currency Exchange services are provided by Ebury Partners UK Limited. Ebury Partners UK Limited is authorised and regulated by the Financial Conduct Authority as an Electronic Money Institution. Reference Number: 900797. Ebury Partners UK Limited is registered with the information Commissioner’s Office under the UK Data protection Act (registered no. Z209673X). Ocean Capital Exchange Ltd is a Programme Manager of Ebury Partners UK ltd – registered in England and Wales, registration number 7088713 Registered office: 3rd floor, 100 Victoria Street, Cardinal Place, London, SW1E 5JL. Payment services (Non MIFID related products, non-e-commerce accounts, non-lending products, non-trade finance products) for Ocean capital exchange are provided by The Currency Cloud Limited. Registered in England No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199). For clients based in the European Economic Area, payment services for Ocean Capital Exchange Ltd are provided by CurrencyCloud B.V.. Registered in the Netherlands No. 72186178. Registered Office: Nieuwezijds Voorburgwal 296 – 298, Mindspace Nieuwezijds Office 001 Amsterdam. CurrencyCloud B.V. is authorised by the DNB under the Wet op het financieel toezicht to carry out the business of an electronic-money institution (Relation Number: R142701). For clients based in the United States, payment services for Ocean Capital Exchange Ltd are provided by The Currency Cloud Inc. which operates in partnership with Community Federal Savings Bank (CFSB) to facilitate payments in all 50 states in the US. CFSB is registered with the Federal Deposit Insurance Corporation (FDIC Certificate# 57129). The Currency Cloud Inc is registered with FinCEN and authorised in 39 states to transmit money (MSB Registration Number: 31000206794359). Registered Office: 104 5th Avenue, 20th Floor, New York , NY 10011. For clients based in the United Kingdom and rest of the world, payment services (Non MIFID related products) for Ocean Capital Exchange Ltd are provided by The Currency Cloud Limited. Registered in England and Wales No. 06323311. Registered Office: Stewardship Building 1st Floor, 12 Steward Street London E1 6FQ. The Currency Cloud Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money (FRN: 900199).  FX and payments provided by GC Partners. Global Currency Exchange Network Limited T/A GC Partners is authorised by the FCA under the Payment Services Regulations, 2017. Registration number 504346. Global Currency Exchange Network Limited T/A GC Partners is registered with HMRC under the Money Laundering Regulations, 2017. Registration number 12137189. Payment services for Ocean Capital Exchange are provided by Equals Connect Limited, a company incorporated in England & Wales Registration No : 07131446. Equals Connect Limited is licensed and regulated by HMRC as a Money Service Business (MSB) Licence No : 12594438. Equals Connect Limited is authorised by the Financial Conduct Authority as an Authorised Payment Institution Firm Reference Number : 671508.